If you have any questions or concerns, please call (787) 907-3362, we are here to assist you. You can order by phone during the following hours: 9:00am - 7:00pm Puerto Rico time
Our payment methods are: PayPal, Visa card, Credit Cards, Ath Movil and Money Order. You must contact us for money order and Ath Movil by chat or by phone.





CabepiliJjoi by ILC®

Shipping and Returns
Shipping Policies
www.cabepilijjoi.com offers several shipping options and rates for domestic shipments within the United States. Additional shipping fees apply to all orders shipped to Alaska, Hawaii, and U.S. territories excluding Puerto Rico, as well as all expedited orders.
Standard shipping ranges from -$3.49- onwards
Our shipping system is calculated according to weight and volume. www.cabepilijjoi.com will always use the most economical shipping rate for consumer savings.
Please allow 24-48 hours for your order to be processed.
Please allow 4-20 business days from shipping date for delivery
Shipped according to the best rate/time as determined by our system
We use USPS for delivery of your package.
Note: We cannot ship to general delivery addresses
Orders may incur additional shipping charges (less applicable shipping promotions) based on weight and/or volume.
Special large volume orders must be processed through one of our sales representatives. Shipping rates and options vary.
FAQ:
1. When will my order be shipped?
Orders are shipped Monday through Friday, not on weekends or federal holidays.
First stage: Payment confirmation within 3 business days after purchase.
Second stage: Preparing the package to be sent.
Third stage: We process the shipment through USPS (United States Postal Service) and it must be received within 10 business days after making the purchase. This depends on weather conditions.
Nora: We use USPS (United States Postal Service) for lower volume orders.
2. What happens if my order is lost?
www.cabepilijjoi.com is not responsible for any loss, damage or delay due to the actions or violations of third party freight forwarding services unless www.cabepilijjoi.com made a mistake in the shipping address, if so, after extensive investigation we will take responsibility for your merchandise and/or a refund of your money.
3. Why does the shipping price vary for smaller volumes?
www.cabepilijjoi.com will always use the most economical rates for the consumer, sometimes the USPS (United States Postal Service) flat rate is used for consumer savings.
Return and exchange policy
For health reasons we cannot accept returns of the product.
Our customer service is available to listen to your concerns, answer questions about products and guide you to the best solution. Please write to us at iletriz@cabepilijjoi.com to report the particular situation.
Refunds will be credited to the original payment method within two weeks of receiving your return.